How will my order be delivered?

Door to Door: Your order will take between 3–5 working days (i.e. excluding weekends and public holidays) to arrive, depending on your delivery address (Main Centres, Regional & Outlying Areas).

We have partnered with DP World, trading as Parcel Ninja, who are e-commerce fulfilment specialists, to process and ship all orders directly to our customers from their warehouse in Johannesburg.

We will notify you via email when your order has been received. Once your order has been shipped, you will receive an email from us containing your tracking number and tracking link, which will begin with “PNJ”.

A notification from the courier service assigned to deliver your order will also be sent to you, which you can use to track your delivery — and again when your order has been delivered.

We use some of South Africa’s leading courier companies, including The Courier Guy, Fastway, RAM and DPD, to ensure your order is delivered as quickly and efficiently as possible.

How much will the delivery cost?

Delivery is absolutely FREE on orders of R650 or more. For orders under R650, we will deliver directly to your door for only R50, anywhere in South Africa that our courier partners service.

Can I return any products if I’m not happy?

The easiest and best way to return your order is to drop it off at your nearest Clothing Junction store for FREE! (T’s & C’s apply). Find your nearest store

You can also return your order via courier. Please contact customer care on WhatsApp 065 887 5546 or by email online@cjunction.co.za should you wish to arrange a return via courier, and our team will work as quickly as possible to resolve this for you.

Please note that the cost of the courier to return the product to us will be deducted from your refund.

Please note that we do not accept returns for certain items, such as Underwear and Earrings. Unsure? Check out our returns policy .

Please make sure you have your digital order information that was emailed to you handy to present at the cash desk in-store when returning items. Our team in-store requires this proof of purchase to process the return.