Terms & Conditions

1. Detailed description of goods and/or services

Thornbrook Trading (Pty) Ltd t/a Clothing Junction Online is a business in the Retail Apparel that sells products to the general public.


2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 5 days and delivery confirmed by way of e-mail with courier reference.


3. Export restriction

The offering on this website is available to South African resident clients only.


4. Return and Refunds Policy

The provision of goods and services by Thornbrook Trading (Pty) Ltd t/a Clothing Junction Online, is subject to availability. In cases of unavailability, Thornbrook Trading (Pty) Ltd t/a Clothing Junction Online will refund the client in full within 30 days.
If for any reason the client is not satisfied with their purchase we will give 100% refund on receipt of the returned products in their original state with the hangtags intact.


5. Customer Privacy policy

Thornbrook Trading (Pty) Ltd t/a Clothing Junction Online shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569


6. Payment options accepted

Payment may be made via Visa, MasterCard, or by bank transfer into the Thornbrook Trading (Pty) Ltd bank account, the details of which will be provided on request.


7. Card acquiring and security

Card transactions will be acquired for Thornbrook Trading (Pty) Ltd t/a Clothing Junction Online via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.



8. Customer details separate from card details

Customer details will be stored by Thornbrook Trading (Pty) Ltd t/a Clothing Junction Online separately from card details which are entered by the client on DPO PayGate’s secure site.

For more detail on DPO PayGate refer to www.paygate.co.za.


9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).


10. Responsibility

Thornbrook Trading (Pty) Ltd t/a Clothing Junction Online takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.


11. Country of domicile

This website is governed by the laws of South Africa and Thornbrook Trading (Pty) Ltd t/a Clothing Junction Online chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, at 460 Sydney Road Durban South Africa.


12. Variation

Thornbrook Trading (Pty) Ltd t/a Clothing Junction Online may, in its sole discretion, change this agreement or any part thereof at any time without notice.


13. Company information

This website is run by ThornBrook Trading (Pty) Ltd, based in South Africa trading as Clothing Junction and with registration number 2005/007900/07.


14. Contact Details

Thornbrook Trading (Pty) Ltd t/a Clothing Junction Online
Company Physical Address: 460 Sydney Road Durban South Africa.
Email: online@cjunction.co.za
Customer Queries: info@cjunction.co.za
Telephone: 031-2744300