Thornbrook Trading (Pty) Ltd t/a Clothing Junction Online is a business in the Retail Apparel that sells products to the general public.
Terms & Conditions
Detailed description of goods and/or services
Delivery policy
Door to Door: Your order will take between 3-5 working days (i.e., excluding weekends and public holidays) to get to you, depending on the delivery address (Main Centres, Regional vs Outlying Areas). We will notify you via email when your order has been received. When your order has been shipped, you will receive a notification from the courier service, which you can use to track your delivery, and again when your order has been delivered.
How much will the delivery cost?
Door-to-door economy delivery costs R50 and takes approximately 3–5 days.
Export restriction
The offering on this website is available to South African resident clients only.
Return and Refunds Policy
• Should you not be satisfied with any Item(s) purchased on our website, you may return for refund, credit or exchange unused Items in a saleable condition within 30 (thirty) calendar days, subject to producing proof of purchase (till slip) via our stores.
• Alternatively, you can choose to return via courier for a collection fee of R75. If you wish to exchange your items, you will incur a further R50 for the new delivery. Please phone 031 2744302 or email online@cjunction.co.za for further assistance.
• Should any Items purchased on our website be defective, these Items, if unaltered, may be returned for refund or replacement (where stock is available).
• Due to health reasons we do not accept returns on items such as costumes, socks, underwear and jewellery.
Customer Privacy Policy
Thornbrook Trading (Pty) Ltd t/a Clothing Junction Online shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569
Payment options accepted
Payment may be made via Visa, MasterCard, or by bank transfer into the Thornbrook Trading (Pty) Ltd bank account, the details of which will be provided on request.
Card acquiring and security
Card transactions will be acquired for Thornbrook Trading (Pty) Ltd t/a Clothing Junction Online via Peach Payments, the approved payment gateway provider. Peach Payments uses industry-standard encryption and security protocols, including Secure Socket Layer (SSL) technology, to ensure that all payment information is protected. No card details are stored on the website.
Users may visit Peach Payments to view their security information and policies.
Customer details separate from card details
Customer details will be stored by Thornbrook Trading (Pty) Ltd t/a Clothing Junction Online separately from card details, which are entered by the client on Peach Payments’ secure payment platform.
For more information on Peach Payments, please refer to Peach Payments.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Responsibility
Thornbrook Trading (Pty) Ltd t/a Clothing Junction Online takes responsibility for all aspects relating to the transaction, including the sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Thornbrook Trading (Pty) Ltd t/a Clothing Junction Online chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, at 20 Rustic Close, Briardene, Durban North South Africa.
Variation
Thornbrook Trading (Pty) Ltd t/a Clothing Junction Online may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by Thornbrook Trading (Pty) Ltd, based in South Africa trading as Clothing Junction and with registration number 2005/007900/07.
Contact Details
Thornbrook Trading (Pty) Ltd t/a Clothing Junction OnlineCompany
Physical Address: 20 Rustic Close Briardene Durban North South Africa.
Email: online@cjunction.co.za
Customer Queries: info@cjunction.co.za
Telephone: 087 292 9323
WhatsApp: 065 887 5546