Door to Door: Your order will take between 3-5 working days from shipping (i.e. excluding weekends and public holidays) to get to you depending on the delivery address (Main Centres, Regional vs Outlying Areas). We have partnered with DP World AKA Parcel Ninja, who are e-commerce fulfilment specialists to process and ship out all of our orders direct to our customers from their warehouse in Johannesburg. 

We will notify you via email when your order has been received. When your order has been shipped, you will receive and email from us with your tracking number and link which starts with “PNJ”. A notification from the courier service assigned to deliver your order will also be sent to you, which you can use to track your delivery and again when your order has been delivered. We use some of the best couriers in South Africa such as The Courier Guy, Fastaway, Ram and DPD couriers to deliver our online orders to ensure we get your fashion to you as fast as possible. 

It’s absolutely FREE if you order for R650 or more.  For orders less than R650 we will deliver to your door for only R50 anywhere in the country that the couriers can deliver to. 

Door to Door: Your order will take between 3-5 working days from shipping to get to you depending on your delivery address (Main Centres, Regional vs Outlying Areas) Outlying areas do take a bit longer to reach but the fashion is worth it. You can track your order online with the courier tracking reference emailed to you at the time of your order being shipped. Just click the link to track your parcel straight to your door.

You can track your order online with the courier tracking reference emailed to you at the time of your order being shipped. Just click the link to track your parcel straight to your door. The tracking link begins with “PNJ”

The easiest and best way to return your order is to drop it off at your nearest Clothing Junction store for FREE! (T’s & C’s apply). Find your nearest store 

You can also return your order via courier. Please contact customer care on Whatsapp 065 887 5546 or by email online@cjunction.co.za Should you wish to arrange a return via courier and our team will work as quickly as possible to resolve this for you. Please note that the cost of the courier to return the product to us will be deducted from your refund.

Please note that we do not accept returns for certain items, such as Underwear and Earrings. Unsure? Check out our returns policy.

Please make sure you have your digital order information that was emailed handy to present at the cash desk in-store when returning items. Our team in-store requires this proof of purchase to process the return in-store.

Get free door-to-door delivery on all orders over R650.  

The courier will attempt to contact you directly and arrange a date and time that is suitable for you to receive the delivery. After a second attempt, the courier will return the order to Clothing Junction, and you will be credited for your purchase minus the cost of delivery and the cost of returning the package to us.

If you receive a damaged or dirty item, you will be requested to take a pic of the garment showing the areas that are damaged or soiled please. This will help us identify the issues easily to speed up the process. Please contact our customer care on 065 887 5546 or online@cjunction.co.za and we will happily assist you with a replacement.

Clothing Junction partners with the safest and leading payment gateways in South Africa to ensure security and peace of mind for all our valued customers shopping online.

Peach Payments is one of South Africa’s top and secure payment gateways that allows businesses to accept and process payments on their websites. 

They have multiple payment methods available, which supports local and international credit/debit cards, Instant EFT, Capitec pay, digital wallets such as Apple Pay, Zapper, and Google pay. When you see peach payments at checkout, it means your transaction is encrypted and secured by enterprise-grade security standards which protects customer data and prevents fraud. 

We have also partnered with Pay Just Now, PayFlex and Happy pay as our Buy Now Pay Later service providers, which allows you to have flexible payment options that let's you shop now and pay later for more fashion. Sign up now with them to enjoy more fashion with flexible payment plans. "

You have the following payment options when shopping online: 

-       Card Payments through Peach payments utilises enterpriser-grade security with 3D secure authentication.

-       Pay by Bank Instant EFT enables secure, real-time payments with in-app authentication, eliminating the need to submit banking details repeatedly. Payment verification means no fraudulent transactions. Users can unlock payments for non-card users.

-       Capitec Pay enables secure, real-time payments with in-app authentication, eliminating the need to submit banking details repeatedly.  

-       Apple pay allows users to experience secure, contactless payments, featuring biometric technology for convenience and safety.

-       Google pay allows customers to make contactless, seamless and secure payments on Android and iOS devices, tablets or smart watches. Google pay generates a unique, encrypted number instead of your actual credit card number when registering the transaction.

-       Samsung pay is a secure digital wallet enabling seamless online payments through Peach Payments, offering enhanced security. Every transaction is authenticated by your fingerprint or PIN ensuring top level security.

-       Happy Pay is a Buy Now, Pay Later service provider that allowed you to get your favourite items now and pay for them over your next two paycheques. Split your purchase over 2 paycheques, interest free, and with no deposit required. They also ensure that 1% of their fees go towards Spekboom planting in South Africa, Win Win.

-       PayFlex is a Buy Now, Pay Later service provider that allows flexible payment options where you can choose between pay in 2, 3 or 4 instalments, and they are interest-free.

-       Pay Just Now is a buy now, Pay Later flexible payment solution that lets you shop now and pay later – in three interest-free instalments. No fees, no fuss. A 12-month payment period is also available at a fair interest rate with clear in-app breakdowns.

-       Mobicred is a simple and convenient revolving digital credit facility that lets you safely purchase items and pay them off in monthly instalments.

You have the following payment options when shopping online:

1. Credit Card

2. Cheque or Debit card (E-commerce)
enabled debit cards)

3. Pay by Bank instant EFT with
your bank

4. Capitec Pay

5. Apple Pay

6. Google Pay

7. Samsung Pay

8. Happy Pay

9. Payflex

10. Pay Just Now

11. Mobicred

Peach Payments is a secure payment gateway that allows businesses to accept and process payments on their websites, mobile apps, and in-store point-of-sale (POS) systems across South Africa, Africa, and Mauritius. Think of it as a digital credit card machine that securely connects
a shopper’s bank to the merchant’s business account.

Peach Payments has multiple payment methods available, which support local and international credit/debit cards, Instant
EFT, Capitec pay, digital wallets, and Buy Now Pay Later (BNPL) services, to name a few. When you see peach payments at checkout, it means your transaction is encrypted and secured by enterprise-grade security standards.

Only items that are in stock are available to purchase in the online store. If your size is not available, then you will not be able to select that size for purchase.

However, if we find an item that is in stock but not suitable for sale, we will remove it from the bag and ship the order, excluding that item, and refund the value of the item.

From time to time, we do have instances where multiple customers are shopping the same hot fashion at the same time, which could result in sizes selling out before the online store has time to update the stock holding and leave the size available to shop.

In these instances, our support team will reach out to you to let you know of this instance and confirm the shipping of the order and the refund for the missing item.  

We definitely don’t want that and would not be happy to hear that you’re unhappy with your purchase. The easiest and best way to return your order is to drop it off at your nearest Clothing Junction store for FREE! (T’s & C’s apply).

You can also return your order via courier. Please contact customer care on 065 887 5546 or pop us a mail on online@cjunction.co.za should you wish to arrange a return via courier. Please note that the cost of the courier will be deducted from your refund.

This will absolutely be a sad day, but we are happy to help. Please contact customer care on 065 887 5546 or pop us a mail on online@cjunction.co.za should you wish to cancel your order. We can’t, however, cancel an order if it has already been processed, packed, awaiting courier collection, or if it has shipped.

You can return any item for free to one of our Clothing Junction Stores around the country, or you can return it via courier. Please remember that you will have 30 days from the date of delivery to return these items in their original condition.

Returning your order to any of our Clothing Junction stores around the country is totally FREE. Use our store locator to find a CJ store near you. If you choose to return your merchandise via a courier service, we will advise you on the cost of the return as the cost will depend on your location. We do not refund delivery costs, no matter which channel you decide to use for the return. Please contact our customer support team to assist you with the processing of the return on 065 887 5546 or pop us a mail online@cjunction.co.za