6.1 Rewards, points and benefits are issued at the sole discretion of the retailer.
6.2 Rewards may be earned, accumulated and redeemed in accordance with programme rules published from time to time.
6.3 Points and rewards:
- Have no cash value unless expressly stated otherwise;
- Cannot be exchanged for cash;
- Cannot be transferred between members;
- Cannot be sold or traded.
6.4 The retailer reserves the right to:
- Amend earning rates;
- Amend redemption values;
- Introduce or remove tiers;
- Modify benefits;
- Change reward structures;
- Introduce expiry periods.
6.5 Reasonable notice of material changes will be provided where practical.
6.6 Where the Programme introduces points:
- Unless otherwise stated in the
applicable Programme Rules, campaign terms or Specific Reward Terms, points
shall expire six (6) months from the date on which they are earned.
- The Retailer may, at its discretion, apply different expiry periods to specific points, campaigns, tiers, promotions or reward categories, provided that the applicable expiry period is communicated to Members where practical.
- Expired points shall have no cash value and shall not be reinstated, refunded, transferred or exchanged, except at the Retailer’s sole discretion or where required by applicable law.
- For clarity, points are loyalty rewards issued under the Programme. They are not prepaid gift vouchers, gift cards, prepaid credits or stored value instruments purchased by a consumer.
6A. Promotional Rewards, Special Offers and Gift Vouchers
6A.1 The Retailer may issue Promotional Rewards, special offers, welcome rewards, discount vouchers, coupon codes, campaign incentives or other benefits to members.
6A.2 Unless expressly stated otherwise, Promotional Rewards are promotional in nature, are issued free of charge, are not purchased by a consumer, do not constitute prepaid gift vouchers or stored-value instruments, have no cash value, are not redeemable for cash and are not transferable.
6A.3 Promotional Rewards may be subject to Specific Reward Terms, including but not limited to minimum spend requirements, participating brands, participating stores, qualifying products, exclusions, single-use restrictions, one-per-customer or one-per-mobile-number limits, campaign availability, expiry dates and redemption limits.
6A.4 The expiry date or validity period applicable to each Promotional Reward will be displayed on or communicated with the Promotional Reward where applicable. A Promotional Reward may be valid until a specified date, for a specified number of days from issue, or for the duration of a particular campaign. If no expiry date is mentioned it will default to 30days on issue.
6A.5 Expired Promotional Rewards will lapse automatically and will not be reinstated, refunded, exchanged or converted to cash, except at the Retailer's sole discretion or where required by applicable law.
6A.6 For clarity, a Promotional Reward is different from a Gift Voucher. Where the Retailer sells a Gift Voucher, prepaid voucher, gift card or other stored-value instrument for consideration, such Gift Voucher will be governed by its own applicable terms and by applicable consumer protection legislation, including the Consumer Protection Act where applicable.
6A.7 In the event of inconsistency between these Terms and any Specific Reward Terms communicated with a particular Promotional Reward, the Specific Reward Terms will apply to that Promotional Reward to the extent permitted by applicable law.
